kudello+Toast

Your Toast POS already knows who dined. Kudello does something about it.

Toast rings in the check. Kudello takes it from there — asking that guest for a review, noticing when a regular stops coming, and quietly inviting them back. One connection, no new hardware, live in days.

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What the Toast connection actually does

Kudello reads your closed checks — who came in, when they last visited, what they spent — and turns that into action.

Review requests that time themselves

When a check closes, Kudello waits the interval you choose and sends that guest one polite text. Happy guests get a one-tap path to Google; unhappy ones reach you privately instead.

VIPs tagged automatically

Lifetime spend comes straight from Toast, so regulars get flagged as VIPs without anyone keeping a list. You see who matters the moment they text you.

Win-backs before you'd notice

When someone who came twice a month goes quiet for 60 days, Kudello sends a warm "we miss you" with your offer — and stops the moment they order again.

One guest history, not a spreadsheet

Every guest card shows visits, lifetime spend, and last visit pulled from Toast — next to your text conversation with them.

What a Tuesday looks like

  1. 7:40pm — Marcus closes his check on Toast.
  2. 9:40pm — Kudello texts him: “How was everything?”
  3. 9:41pm — He taps five stars, and lands on your Google review page.
  4. Sixty days later — He hasn't been back. Kudello notices and sends a “we miss you — dessert's on us.”
  5. That Friday — He books a table through your Kudello booking page.

Connecting takes about twenty minutes

Your staff never change how they ring in an order. Nothing about your Toast setup moves.

  1. Start free in practice modeOpen Kudello and explore the whole app with pretend guests. Nothing sends to a real customer until you say so.
  2. Paste your Toast credentialsIn Settings → Connect your systems. They're encrypted before they're stored and tested live the moment you save.
  3. We set up your texting numberYour own dedicated local number, registered properly with the carriers — not a shared short code.
  4. Approve your messages, then go liveReview the wording, set your timing and star threshold, and turn it on. Most restaurants are live within days.

Questions Toast owners ask

Do I have to replace Toast?

No. Kudello sits on top of Toast and handles what happens after the check closes. Your POS, your menus, and your staff's workflow stay exactly as they are.

What data does Kudello read?

Closed checks — who dined, when they last came in, and what they spent. That's what powers review timing, VIP tagging, and win-back. Your guest list is yours; we don't sell it or market to your guests.

Do I need new hardware?

None. It's a software connection you make once from your phone or laptop.

What if I'm on Square or Clover?

Kudello also connects directly to Square and Clover. On another POS you can still use reservations, two-way texting, review links, and missed-call text-back today — tell us what you run and we'll get you set up.

What does it cost?

$99/month per location — texting, reviews, win-back, reservations and missed-call text-back all included. No contract, no per-text surprises, and the first 30 days are free.

See it on your own restaurant

Start free in practice mode — the whole app with sample guests, nothing sent to anyone — then connect Toast when it feels right.

Start your free 30 days

Toast is a trademark of Toast, Inc., used here to describe compatibility. Kudello is an independent product and is not affiliated with, endorsed by, or sponsored by Toast, Inc.